Data Deletion
Last updated: 16 August 2026
Connected Ad Accounts
When you connect an advertising account — such as Meta (Facebook and Instagram), or TikTok — to Brandwagon, we store:
- the access token the platform issues, encrypted, used only to read your advertising performance data; and
- cached performance metrics for the ads matched to your deliverables.
To delete this data, choose either option.
Option 1: Disconnect in the app (immediate)
Sign in to Brandwagon, go to Settings → Integrations, and click Disconnect on the connected account. This immediately and permanently deletes the stored access token and revokes Brandwagon's access on the platform's side. Cached metrics for that account are removed in the same action.
Option 2: Email request
Email admin@brandwagon.ai from the address associated with your account, with the subject "Data deletion request". We will delete all data associated with your connected account or accounts within 30 days and confirm by email.
If you remove Brandwagon from the platform's own settings — for example Facebook → Business Integrations — your access token is invalidated on the platform's side automatically. Use Option 1 or Option 2 as well, to clear the data stored in Brandwagon.
Other data
To delete data other than a connected advertising account, including an account with us or contact details submitted through this website, email admin@brandwagon.ai. See the Privacy Policy for what is collected and on what basis.
Questions: admin@brandwagon.ai · Data controller: Winfluence AB, Ringkragevägen 36, 218 73 Tygelsjö, Sweden.